Why Developers and Operations People Fight (And How to Stop Being Caught in the Middle)

Hey there! 👋

If you’re new to tech, you’ve probably heard people talk about this mysterious “DevOps” thing, or maybe you’ve witnessed some tension between the “dev team” and the “ops team” at your company.

Let me break this down for you in the simplest way possible.

What’s the Deal With Dev vs Ops?

Imagine you’re part of a band. The guitarist (developer) wants to play faster and try new songs. The drummer (operations) wants to keep steady rhythm and make sure nothing goes wrong during the performance.

Both are essential. Both want the band to succeed. But sometimes they drive each other crazy.

In Tech Terms:

Developers build the features you see:

  • The login button on websites
  • The recommendation algorithm on Netflix
  • The chat feature in your favorite app

Operations people make sure everything actually works:

  • Servers don’t crash when lots of people use the app
  • Your data doesn’t get lost
  • Things load quickly

Why Do They Fight?

It’s not personal (usually). It’s because they have different jobs:

Developers are measured on:

  • How many features they build
  • How quickly they can ship new stuff
  • How innovative their solutions are

Operations are measured on:

  • How rarely things break
  • How fast they can fix problems
  • How secure everything is

See the problem? One group is rewarded for moving fast, the other for being careful.

What the Research Shows

According to industry studies and reports from companies like Google, Amazon, and Microsoft, organizations with high dev-ops collaboration:

  • Deploy code 46x more frequently than low-performing teams
  • Have 440x faster recovery times from incidents
  • Experience 96x faster lead times from code commit to production
  • See 7x lower change failure rates

The data consistently shows that the problem isn’t technical capability—it’s organizational structure.

Real Examples (That You’ve Probably Seen)

Scenario 1: The Friday Deployment

  • Dev: “Let’s deploy this new feature Friday afternoon!”
  • Ops: “What if it breaks over the weekend?”
  • Result: Awkward standoff

Scenario 2: The Cool New Technology

  • Dev: “I want to use this new database everyone’s talking about!”
  • Ops: “Do we know how to monitor it? What happens when it breaks?”
  • Result: More awkward conversations

How to Fix This (Based on What Actually Works)

Research from the DevOps Research and Assessment (DORA) team shows that high-performing organizations do four things differently:

1. Make them talk to each other
Create a shared Slack channel where both teams hang out. Most conflicts are just misunderstandings.

2. Give them shared goals
Instead of measuring dev team on “features shipped” and ops team on “uptime,” measure both on “happy users” or “time to fix problems.”

3. Establish shared mental models
When dev and ops teams think differently about risk, performance, and success, even shared tools won’t bridge that gap. Regular cross-team knowledge sharing sessions build common understanding.

4. Learn both sides (This is for you!)
If you’re starting your career, don’t just learn to code OR learn operations. Learn both. You’ll be incredibly valuable.

Tools That Help Everyone Get Along

Docker: Makes sure your code works the same everywhere (no more “works on my machine” problems)

CI/CD: Automatically tests and deploys code so there’s less manual work and fewer mistakes

Monitoring tools: Shows both teams what’s happening with the application in real-time

What This Means for Your Career

If you’re just starting out, here’s what the data suggests:

Don’t pick sides. The most successful engineers understand both development and operations.

Be curious about the whole system. When you write code, ask “what happens when this runs in production?” When you’re dealing with infrastructure, ask “how does this affect the developer experience?”

Ask questions like:

  • “What happens if this breaks?”
  • “How will users be affected?”
  • “Can we make this easier to deploy?”
  • “How will we know if something goes wrong?”

The Big Picture

Companies that succeed aren’t the ones with the smartest developers OR the best operations teams. They’re the ones where everyone works together.

Getting Started

If you want to bridge this gap:

  1. Learn Docker basics – it’s the easiest way to understand how code becomes applications
  2. Understand basic monitoring – how do you know if your app is working?
  3. Practice deployments – how does your code get from your laptop to users?
  4. Learn about incident response – what happens when things break?

Remember: You don’t need to be an expert in everything. You just need to understand how the pieces fit together.

Quick Update: Starting June with some fresh swag and setting ambitious goals for the month. Not ready to announce everything publicly yet, but excited to share the journey of consistent growth and progress. Sometimes the best way to show growth is through consistent action rather than big announcements.

What’s your experience? Have you seen dev-ops conflicts at your company? Or are you trying to figure out which path to choose? Let me know in the comments!

Engineering #StartupLife #TeamBuilding #DevOps

Leave a Reply